CoDMods Helpdesk Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

CoDMods Helpdesk collects the following data:

E-mail address.

How do we collect your data?

You directly provide CoDMods Helpdesk with your e-mail when you submit a ticket via our forms or by e-mailing us.

How will we use your data?

CoDMods Helpdesk collects your data so that we can assign and keep track of tickets you submit.

How do we store your data?

CoDMods Helpdesk securely stores your data in our YouTrack Cloud server. This server is hosted in Ireland and is hosted by Jetbrains, our data processor.

Marketing

CoDMods Helpdesk stictly uses your e-mails for the purpose of keeping track of your submitted tickets and providing updates on them. We will never use your e-mails for marketing purposes.

What are your data protection rights?

CoDMods Helpdesk would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access - You have the right to request CoDMods Helpdesk for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification - You have the right to request that CoDMods Helpdesk correct any information you believe is inaccurate. You also have the right to request CoDMods Helpdesk to complete the information you believe is incomplete.
  • The right to erasure - You have the right to request that CoDMods Helpdesk erase your personal data, under certain conditions.
  • The right to restrict processing - You have the right to request that CoDMods Helpdesk restrict the processing of your personal data, under certain conditions.
  • The right to object to processing - You have the right to object to CoDMods Helpdesk’s processing of your personal data, under certain conditions.
  • The right to data portability - You have the right to request that CoDMods Helpdesk transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]

Privacy policies of other websites

The CoDMods Helpdesk website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

CoDMods Helpdesk keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 13th of May 2023.

How to contact us

If you have any questions about CoDMods Helpdesk’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected]

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that CoDMods Helpdesk has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email: [email protected] Address: 6 Earlsfort Terrace, Dublin 2, D02 W773.